Question 1

What is Bid2Doors?

Accepted Answer

Bid2Doors is a car auction broker that helps you buy vehicles from Copart US auctions. We handle the bidding process for you and charge a flat $500 service fee per vehicle — no subscriptions, no hidden costs.

Question 2

Do I need to register to browse vehicles?

Accepted Answer

No! You can browse our entire catalog of 170,000+ vehicles without creating an account. Registration is only required when you want to place a bid.

Question 3

What types of vehicles are available?

Accepted Answer

We have access to all vehicles listed on Copart US auctions — from clean title cars to salvage, rebuilt, and non-repairable titles. This includes sedans, SUVs, trucks, motorcycles, and more.

Question 4

How is Bid2Doors different from buying directly on Copart?

Accepted Answer

Buying directly on Copart requires a dealer license or a broker. We act as your licensed broker, handling the bidding, paperwork, and logistics. Our $500 flat fee is often less than what other brokers charge.

Question 5

Which countries do you serve?

Accepted Answer

We serve buyers worldwide, with a focus on Europe (Poland, Germany, Lithuania, Latvia, and more), the CIS region, and domestic US buyers.

Question 6

How do I place a bid?

Accepted Answer

Find a vehicle you like, set your maximum bid amount in the cost calculator, and click "Place Bid." Our operator will place the bid on Copart on your behalf before the auction starts.

Question 7

What is a maximum bid?

Accepted Answer

Your maximum bid is the highest amount you're willing to pay for the vehicle. Copart uses a proxy bidding system — your bid will only go as high as needed to stay ahead of other bidders, up to your maximum.

Question 8

Can I change my bid after placing it?

Accepted Answer

You can increase your maximum bid at any time before the auction. However, you cannot decrease or cancel a bid once placed. Contact our support team if you have concerns.

Question 9

How do I know my bid was actually placed?

Accepted Answer

We take a screenshot of every bid we place on Copart and upload it to your dashboard. This provides transparent proof that your bid was placed at the amount you requested.

Question 10

What happens if I win the auction?

Accepted Answer

You'll be notified immediately via email and in your dashboard. You'll need to complete payment within 3 business days — the vehicle price, Copart fees, and our $500 service fee.

Question 11

What if I lose?

Accepted Answer

If you're outbid, there's no charge. You only pay when you win. Your bid deposit is fully refundable if you don't win any auctions.

Question 12

What payment methods do you accept?

Accepted Answer

We accept bank transfers (wire) and credit/debit cards via Stripe. For large purchases, wire transfer is recommended to avoid card processing limits.

Question 13

What is the deposit and why is it required?

Accepted Answer

A refundable deposit is required before placing bids to ensure serious buyers. The deposit amount depends on your bidding tier. It's fully refundable if you don't win any vehicles.

Question 14

What fees do I pay in total?

Accepted Answer

Your total cost includes: the vehicle price (your winning bid), Copart buyer premium (varies by price tier), internet bid fee ($100), gate fee ($79), and our service fee ($500). Use our calculator on any vehicle page to see the exact total.

Question 15

Are there any hidden fees?

Accepted Answer

Absolutely not. Our $500 service fee is flat and final. All Copart fees are shown upfront in our cost calculator before you bid. What you see is what you pay.

Question 16

When do I need to pay?

Accepted Answer

Payment is due within 3 business days after winning an auction. Late payments may incur storage fees from Copart.

Question 17

Do you arrange shipping?

Accepted Answer

Yes, we can arrange both domestic US transport and international shipping to your country. Shipping costs are separate from the vehicle purchase price.

Question 18

How long does shipping take?

Accepted Answer

Domestic US transport typically takes 5-14 days depending on distance. International shipping takes 3-6 weeks depending on the destination port.

Question 19

Can I pick up the vehicle myself?

Accepted Answer

Yes, you can pick up the vehicle directly from the Copart yard after payment is complete. You'll need to arrange your own transport from the yard.

Question 20

How do I track my shipment?

Accepted Answer

Once your vehicle is picked up for transport, you'll get a tracking link in your dashboard. You can follow every step from the Copart yard to your delivery address.

Question 21

Is the vehicle insured during shipping?

Accepted Answer

Yes, all vehicles are insured during transport. Domestic carriers provide basic cargo insurance, and ocean freight includes marine cargo insurance.

Question 22

What documents will I receive?

Accepted Answer

You'll receive the vehicle title (or salvage certificate), bill of sale, and invoice. For international buyers, we also provide export documentation.

Question 23

Can I get a refund if I change my mind?

Accepted Answer

Once you win an auction, the purchase is final — this is standard for all auction purchases. Make sure to use our calculator and inspect photos carefully before bidding.

Question 24

What if the vehicle doesn't match the listing?

Accepted Answer

Copart auctions are "as-is" sales. However, if there's a significant discrepancy between the listing and the actual vehicle, contact our support team and we'll help you file a claim with Copart.

Question 25

Do you help with title processing?

Accepted Answer

For domestic buyers, we can assist with title transfer. For international buyers, we provide all necessary export documents. Title processing varies by state.

Question 26

Can I leave a review?

Accepted Answer

We'd love that! After your vehicle is delivered, you'll receive an email invitation to leave a review. You can also leave a review on our Trustpilot page.

Frequently Asked Questions

Getting Started

Bidding

Payments

Shipping

After Purchase